Posted by Job and Career Writer in Career Change

My Interview with American Airlines

While working on my Masters in Biochemistry at Emory in 1997, and preparing for my 55th attempt to get into Medical school, I had a brilliant idea.

Much to my mother’s chagrin, I decided to use my expensive Spelman liberal arts degree to become an American Airlines (AA) flight attendant.

I filled out a lengthy application, and was filled with glee when I was selected for an interview.

The American Airlines Interview was an all day process. Crammed with personality tests, situational questions, and a Q&A panel with senior personnel, it was the most difficult job interview that I have or ever will experience.

(Take it from someone who knows. I’m a woman who worked for PricewaterhouseCoopers and survived grueling Six Sigma courses from General Electric.)

From my personal grooming, conflict resolution approach and customer service skills, to my intellect and personality, I was thoroughly dissected and analyzed. This company was looking for the best possible group of candidates, and were willing to take all day to do it.

Out of 500 applicants who were flown to AA headquarters, only 4 people were chosen. I was proud to make the final cut. I didn’t take the position, but I gained more job interview secrets in one day, and additional respect for the safety experts in the sky.

Next time you fly, realize that the person offering you trail mix and a pillow, had to jump through flaming hoops to protect you as a passenger. Give them a smile when they are serving you. These professionals are definitely smarter than you think they are.